50 Best

Inside Alquímico's hospitality school.

28 August 2026 · 0:58 watch

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Discover how Alquímico, winner of the Michter's Art of Hospitality Award 2026, integrates a dedicated hospitality school and social projects directly into its award-winning bar operations.

Key takeaways

  • Build an internal talent pipeline by offering structured, free training to local youth rather than relying solely on external recruitment.
  • Designate physical areas within your venue during slower periods to facilitate focused, hands-on staff education.
  • Align different areas of your venue's service with social and environmental projects to foster staff purpose and reduce turnover.
  • Avoid treating community initiatives as marketing ploys; embed them directly into your daily operational training.

Running a high-volume venue often forces a trade-off between speed and standards, but Alquímico in Cartagena proves that operational success can co-exist with deep community responsibility. As the recipient of the Michter's Art of Hospitality Award 2026, the venue demonstrates how a bar can function as an educational engine. Operators looking to improve their staff retention and community integration can learn key lessons from their multi-level, purpose-driven model.

Education on the First Floor

At Alquímico, hospitality training is built directly into the physical space. The first floor, designed as an intimate area for smaller groups and direct conversation, houses their dedicated hospitality school. This programme is designed to give local young people access to free education, structured practical training, and clear pathways to direct employment.

For beverage directors and restaurateurs, this approach offers a blueprint for tackling industry-wide recruitment challenges. Instead of competing for a limited pool of pre-trained talent, Alquímico builds their own pipeline. The curriculum focuses not just on classic drink-making techniques, but on the fundamentals of communication, service flow, and operational efficiency. By training students in a live, controlled environment, they bridge the gap between classroom theory and the high-pressure realities of a busy service.

Social and Environmental Alignment

True hospitality extends beyond the interactions at the pass or the bar counter. Alquímico connects each floor of its venue to distinct social and environmental projects. This structure teaches staff that service is tied directly to the land and the local community.

Integrating these practices helps prevent a common industry pitfall: treating sustainability as a mere marketing angle. When staff understand the origin of their ingredients and the social impact of their work, it builds a stronger sense of purpose. This connection directly reduces staff turnover and improves the authenticity of the guest experience. To implement a similar model, operators must establish clear communication channels between their suppliers, their training programmes, and the front-of-house team, ensuring that every member of staff can confidently explain the origin and impact of what they serve.

Questions from the pass

Frequently asked questions

How does Alquímico's hospitality school address recruitment?

The school builds an internal recruitment pipeline by offering local youth free education and practical training. Rather than competing for existing hospitality talent, the venue trains new staff from the ground up, ensuring they are fully aligned with the brand's service standards and operational culture before they join the floor.

Can a high-volume bar maintain high standards of hospitality?

Yes, by structuring the venue into distinct zones with different service dynamics. Alquímico uses its more intimate first floor to foster close guest interaction and host its training school, proving that volume and refined, attentive hospitality can co-exist within the same building through smart spatial design.

How do social projects improve front-of-house service?

Integrating social and environmental projects gives staff a deeper sense of purpose and pride in their work. When team members understand the social impact and sourcing behind what they serve, they communicate more authentically with guests, which naturally improves the overall hospitality experience and reduces staff turnover.

What is the main pitfall when starting an in-house training school?

The biggest pitfall is failing to balance theoretical training with real-world service pressure. To avoid this, programmes should incorporate live-service simulations and pair trainees with experienced mentors on the floor, ensuring students develop both technical skills and the mental resilience required for busy shifts.

Original video by 50 Best. This overview is written independently by The Chef's Circle editorial desk — watch the original on YouTube.

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